Bullying could also be directed at single people or teams on the basis of race, gender, age, or other attributes and can result in decreased effectiveness at work and elsewhere. Herschcovis and Julian Barling, professors at Queen’s University, Ontario, reviewed 110 studies carried out over twenty-one years. Their ???ndings con???rmed that office aggression-incivility, including rudeness and discourteous verbal and nonverbal behavior, repeatedly reminding workers of mistakes, spreading gossip and lies, ignoring or excluding employees, and insulting an individual’s habits, attitudes, or personal life-had worse results on performance than sexual harassment.
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